” Susan is a world-class talent. Time and time again, Susan has delivered compelling proposals that excite prospective clients.
Her tact and charm help navigate away from the evils of both over-claim and over complication.”
— Marcus Brown
“Power of One” Growth Director
Publicis Media, UK
“I worked with Susan over the course of two very complex, network wide global pitches for WPP. Throughout both Susan was at the centre of the pitch team providing unparalleled organisational skills and strategic insight. Not only that, Susan was the ‘cool head’ that every pitch needs and she was always a pleasure to work. If you want to give yourself that all important extra ‘edge’, then Susan is definitely someone you need on your team.”
— William Tapp
Global Business Director for Land Rover
Young & Rubicam Group
“Susan is second to none in managing and guiding agency teams through the entire new business spectrum. Her skills arsenal includes everything necessary to ensure new business success: from RFP written responses that advance to the next round and distinguish themselves from the pack, to flawlessly managing the process through to the final presentation. Her expert management ensures teams can focus on their recommendation. Her new busines management approach was sought out by our new business teams in Canada, the U.S. and around the world. She is simply the best I’ve ever worked with.”
— Trish Wheaton
Global Managing Partner, Y&R Advertising
“Susan helped us develop our strategy to secure a break-through new client in the US. Throughout, Susan was the calm voice, always bringing us back to center.
Susan is tremendously gifted in new business pitch consulting. Her skills are unparalleled across the pitch process continuum — from strategy and theme development to team structure and rehearsal coaching, we relied on Susan’s insights and global perspective. This enabled us to focus, confident that our messaging was striking the right note.
She’s uniquely qualified to work at the point of intersection, between what the client is really asking for and what you can deliver. The benefit to us was immense. We composed a relevant and differentiated story, one that positioned us in the most compelling and authentic way.
And guess what…we won the pitch (first time working with Susan), beating out multiple agencies for the opportunity to work with this client.
— Donna Richardson, CFRE, Director, Fundraising Solutions, Stephen Thomas Ltd.